The easiest way to look through our range of over 5,000 products is online – you will have access to our full store with pricing available as you shop. Delivery is FREE for orders over £50. You’ll have access to fresh butchery items, dairy, fruit and vegetables, tinned products, frozen food, desserts, snacks, confectionery, drinks, cleaning products, toiletries and pet food to name a few!
To gain access to our online shop and to place your order, please complete the short registration form.
Once completed, you will receive an automated email from us containing an account number and password. If you don’t receive it, please check your spam folder.
You can use your log in details to either visit our shop or you can download our app for Apple and Android devices – just search for ‘Coldweb’ and use the activation code ‘Medina’.
When placing your order you will be asked to pay by card. We won’t take anything just yet – this will just authorise an amount for us on your card but won’t actually go through just yet. You will receive confirmation of your order by email. Once your order is ready for you and all the necessary items weighed, payment will be taken from the card that was authorised for the correct amount which you will find on your invoice.
Please note that in order to adhere to strict guidelines surrounding Coronavirus, we are unable to accept cash at the door. Please also appreciate that our drivers will be unable to enter your home for the same reasons, but will be able to deliver to your door step.
Home delivery orders can be made from as soon as the next working day from placing your order.
Click and Collect is also available with a minimum order of just £20. However, please note that although you must be registered as above, these orders cannot be placed online. Please call 01983 529840 to place your Click and Collect order and you will be guided through our process. Again, orders will be ready to collect from as early as the next working day.
Genuinely grateful for all you’re doing, I am a carer and want to keep out of the busy supermarkets but also you stocked up the vulnerable lady I care for with very essential cleaning products that we were struggling to find so thank you.
Our saviour! Having to start self isolation over a week ago, how to get food has been a worry. As soon as our order was placed a weight was lifted. Setting up an account was quick and easy, delivery driver was efficient and friendly. We can’t thank you enough for offering the home service!
What a fantastic service I received yesterday. Thank you for keeping the island going guys.
Just received our first order! Thank you so much! Very impressed by ease and speed of account set up, ordering, order query via email, delivery and quality of food! Special thanks to delivery driver who went out of his way to ensure we were happy with order and asking how we were whilst maintaining social distancing! Well done to you all on a first class service at a really difficult time! We are also really pleased to be supporting a local business.
These guys are great, not only do they support our mainland business with regular food deliveries but they are also keeping us going at home too. I hope that they will keep this up when it’s all over! One lesson for us all is to support our local business’s as they are the ones who are supporting us when things turned to the worse!!! Well done Medina Foods!!
Medina have always been exceptional. I have dealt with them over the years and most recently they really stepped up in exceptional circumstances so thank you.
Thank you to Medina Foods for keeping our freezer stocked in this odd time! Managed to get all the meat we needed without leaving the house! The driver was also super friendly! 5* service thanks.
Just had our first home delivery! I must say I’m very impressed!! Super fast delivery. And all looks lovely.
Medina you’re a godsend without you we would of struggled getting foods and supplies to my elderly Mum. All your staff are amazing and so helpful from start to finish I for one will be carrying on using your service and will no longer be using the big retail shops!. Thank you.